Effective Date: May 26, 2026
Welcome to Uniformly. By subscribing to or using our web-based uniform management SaaS platform, related APIs, and services ("Service"), you ("Customer", "Tenant", "You") agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully. These Terms constitute a binding legal agreement between you and Uniformly ("we", "us", "our"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1.1 These Terms apply to all access and use of the Service. By accessing, registering for, or using the Service, you agree to these Terms. If you do not agree, you are not authorized to use the Service and must immediately stop doing so.
1.2 Where you have signed a separate written agreement with us, if there is any inconsistency between these Terms and that separate agreement, the separate agreement shall prevail to the extent of the inconsistency.
2.1 We may change these Terms at any time by updating them on our website. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest Terms. Continued use of the Service constitutes agreement to the revised Terms.
2.2 We reserve the right to change, suspend, discontinue, or restrict access to the Service or any of its features at any time without notice or liability, subject to our obligations to active paid subscriptions.
4.1 Subject to your compliance with these Terms and the payment of all Fees, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service during your subscription period.
4.2 We will use reasonable efforts to ensure the Service is available on a 24/7 basis with a target uptime availability of 99.9%. However, scheduled maintenance windows, emergency security patches, or Force Majeure may cause temporary unavailability. We will endeavor to communicate scheduled maintenance in advance.
4.3 You acknowledge that we use reputable third-party cloud infrastructure providers (including AWS and Supabase) to host and store your Data. Storage of your Data is subject to these providers' security controls and terms. To the maximum extent permitted by law, we exclude direct liability for infrastructure-level failures or degradation of storage except to the extent we recover under their terms.
5.1 You are fully responsible for maintaining the confidentiality of administrative credentials and administrative invitation tokens. You must immediately notify us of any suspected security breach or unauthorized credential use.
5.2 Uniformly enforces strict logical multi-tenant isolation through Row-Level Security (RLS) policies at the database layer. You agree to ensure that your Users do not perform any actions that bypass, compromise, or test these structural RLS boundaries.
6.1 You and your Authorized Users must comply with these Terms, the Acceptable Use Policy, and all applicable local and international laws. Specifically, you agree not to use the Service to process, transmit, or store any data that violates third-party rights or contains malicious payloads.
6.2 You must procure all licenses, authorizations, and consents required for us to process your Data to provide the Service.
6.3 You represent and warrant on an ongoing basis that your organization and Authorized Users are not located in, organized under, or resident in any country subject to Sanctions, and that no systems accessing the Service are hosted in sanctioned regions.
7.1 Subscriptions are billed in advance on a monthly or annual basis, processed securely via our integrated Stripe checkout and portal sessions.
7.2 Metered Employee Tiers: Our Starter and Professional subscription plans include a base active employee limit (50 and 150 employees, respectively). Beyond these limits, a per-employee metered usage fee applies ($4/employee/month on Starter, $3/employee/month on Professional). The system automatically tracks active employee metrics and bills metered overages in arrears alongside your regular subscription cycle.
7.3 All fees are stated in USD and are non-refundable except as required by law. If payment is not received by the due date, we reserve the right to suspend or terminate your account.
7.4 We may increase our Fees at any time by giving at least 30 days' notice. If you do not agree to the increase, you may cancel your subscription before the new rate takes effect.
8.1 We respect your privacy. Our data handling practices are governed by our Privacy Policy and Security Policy. You retain all ownership rights to the Data you upload.
8.2 By uploading Data, you grant us a limited, worldwide, non-exclusive license to host, copy, transmit, and display your Data solely to provide and support the Service.
8.3 You agree that we may access and analyze metadata to generate anonymized and aggregated Analytical Data for product improvement, system monitoring, and trend analysis. Title to all Analytical Data remains exclusively with Uniformly, and our rights to use it survive account termination.
9.1 All intellectual property rights in the Service, including the codebase, database designs, branding, website, assets, and visual "look and feel," are owned exclusively by Uniformly or our licensors.
9.2 If you provide us with any ideas, comments, or suggestions (feedback) regarding the Service, you assign all intellectual property rights in that feedback to us. We may use such feedback for any purpose without compensation to you.
10.1 Each party agrees to keep the other party's Confidential Information strictly confidential and implement adequate security measures to prevent unauthorized access. Confidential Information may only be disclosed to Personnel on a strictly "need-to-know" basis, subject to confidentiality agreements no less restrictive than these Terms.
10.2 Confidentiality obligations do not apply to information that is public knowledge through no fault of the recipient, or where disclosure is required by law or a stock exchange rule.
11.1 To the maximum extent permitted by law, the Service and website are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that the Service will be uninterrupted, error-free, completely secure, or suitable for any regulated statutory function.
11.2 You agree that you are acquiring the Service for the purpose of trade/business, and that standard domestic consumer protection laws do not apply to the supply of the Service under these Terms.
12.1 To the maximum extent permitted by law, our total aggregate liability for all Loss in connection with the Service or these Terms shall not exceed the Fees paid by you in the 12-month period preceding the event giving rise to liability, or USD100, whichever is greater.
12.2 In no event shall we be liable for any loss of profits, revenue, data, business savings, or goodwill, or any consequential, indirect, incidental, or special damages, even if foreseeable.
12.3 You agree to indemnify and hold harmless Uniformly against any Loss arising from your breach of these Terms, the Acceptable Use Policy, your Data, or your Users' conduct.
13.1 Access to the website and Service is geo-blocked for IP addresses originating from US, EU, or Australian sanctioned countries, including Russia, North Korea, Iran, Cuba, Vietnam, and Syria.
13.2 If you bypass these geo-blocking controls (e.g., via a proxy or VPN) and register an account, we will track your registration data, selected country, and IP address for compliance auditing, but your account and tenant workspace will be immediately suspended (`is_active = false`), and you will be blocked from accessing the product.
14.1 You may cancel your subscription at any time via the Stripe Customer Billing Portal. Your subscription will remain active until the end of the current billing cycle, after which account access is suspended.
14.2 We reserve the right to immediately suspend or terminate your account without notice if we consider that you or your Users have breached these Terms, the AUP, or are subject to Sanctions.
14.3 post-Termination Data Extraction: Within one month after account termination, you may request a copy of your inventory and employee Data in a standard CSV format. One month after termination, we reserve the right to delete all database records, encryption keys, and file attachments associated with your workspace.
15.1 Governing Law: These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. The parties submit to the exclusive jurisdiction of the Courts in Brisbane, Queensland.
15.2 Severability: If any provision of these Terms is found to be illegal, invalid, or unenforceable, it shall be modified to the minimum extent necessary to make it valid, and the remainder of these Terms shall continue in full force.
15.3 Entire Agreement: These Terms constitute the entire agreement between the parties regarding the Service and supersede all prior discussions, representations, or understandings.